FAQs

Frequently Asked Questions

Storehouse offers 90% new products. If otherwise, it will be stated on the website as is the case with refurbished devices or used devices.

For further information. Please contact us.

Yes, we are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from Storehouse.

Please contact us admin@storehouse.com.ng or using Contact Us Page if you think a product listed on our website does not meet these standards.

There are no hidden costs or charges when you order from Storehouse. All costs are 100% visible at the end of the checkout process.

Payment has to be made before packages are opened. Not to worry, you can always return this item within the returns timeline. Read our return policy for more.

Yes, please ensure your representative has the tracking number and a signed copy of your ID. Card for Verification Purposes.

You can start by clicking on a category name from the category menu on the left side of the website. This shows all the products we have within that category. If you know what you are looking for, just type the name of the product or brand in our search bar at the top of the page and click Search.

You can cancel your order by contacting our Customer Service @storehouse.com.ng or call 08189728491

You can choose from the different payment methods available on Storehouse. Please find below the list of available payment methods:

  • Pay on Delivery (Pay via POS or Bank Transfer)
  • Voucher
  • Card Payment (Authorized by Paystack)
  • and Many More depending on your Location.

You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information.

Yes. Please show your ID to the delivery associate / pick up station. It can be your Voters Card, Driver's License, Work ID or your Passport.

You and Everyone as long as you sell new and genuine products, you can sell on Storehouse.